Service And Support Any Way You Want It

1. Self-Serve

For routine or common service issues, use our self-serve virtual AI agent or click the icon in the bottom right corner of your screen.

2. Non-urgent

To SUBMIT a NON-URGENT service request, email our technicians at service@wallaceperimetersecurity.com

3. Emergency

CALL 1 (866) 300-1110 for EMERGENCY service.

4. Technical Support Portal

Log in to our customer support portal to access tutorial videos, specs, troubleshooting diagrams, user manuals, and installation guides.

Don’t have an account yet? Fill out a contact form to apply.

5. Automatic Gate Service

Wallace Perimeter Security offers full service and support for automatic gates to keep your systems running smoothly and safely. Our experienced technicians handle everything from preventative maintenance and adjustments to troubleshooting and emergency repairs.

Whether your gate needs routine care, upgrades, or urgent attention, we provide reliable service to ensure your access solutions remain secure, compliant, and fully operational. To request an automatic gate service, contact us.